Welcome to the website (the “Site”) of Zelta Technology, Inc. ("Zelta", “we,” “us,” or “our”). The Site contains information on Zelta's feedback analytics platform powered by state of the art AI and Natural Language Processing (the “Service”). This Privacy Policy explains what Personal Data (defined below) we collect via the Site, how we use and share that data, and your choices concerning our data practices. Before using the Site or submitting any Personal Data to Zelta, please review this Privacy Policy carefully and contact us if you have any questions. By accessing the Site, you agree to the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, you may not access the Site.
We collect information that alone or in combination with other information in our possession could be used to identify you (“Personal Data”)as follows:
Personal Data You Provide: We collect Personal Data when you access or submit information to us through the Site. The Personal Data collected during these interactions may vary based on what you choose to share with us, but it will generally include identifiers such as your name, business name, and email address.
Personal Data We Receive Automatically From Your Use of the Site: When you visit, use and interact with the Site, we may receive certain information about your visit, use or interactions. For example, we may monitor the number of people that visit the Site, peak hours of visits, which page(s) are visited, the domains our visitors come from (e.g., google.com, yahoo.com, etc.), and which browsers people use to access the Site (e.g., Google Chrome, Microsoft Edge or Internet Explorer, etc.), and broad geographical information. In particular, the following information may be created and automatically logged in our systems:
Cookies: We use cookies to operate and administer our Site, gather usage data on our Site and improve your experience on it. A “cookie” is a piece of information sent to your browser by a website you visit. Cookies can be stored on your computer for different periods of time. Some cookies expire after a certain amount of time, or upon logging out(session cookies), others survive after your browser is closed until a defined expiration date set in the cookie (as determined by the third party placing it), and help recognize your computer when you open your browser and browse the Internet again (persistent cookies). For more details on cookies please visit All About Cookies.
We may use Personal Data for the following purposes:
Aggregated Information. We may aggregate and/or anonymize Personal Data and use the aggregated and/or anonymized information to analyze the effectiveness of the Site or the Service, to improve and add features to the Site or the Service, and for other similar purposes. In addition, from time to time, we may analyze the general behavior and characteristics of visitors of the Site and share aggregated information like general user statistics with prospective business partners. We may collect aggregated information through the Site, through cookies, and through other means described in this Privacy Policy.
Marketing. We may use your Personal Data to contact you to tell you about products or services we believe may be of interest to you. For instance, if you elect to provide your email or telephone number, we may use that information to send you special offers. You may opt out of receiving emails by following the instructions contained in each promotional email we send you. In addition, if at any time you do not wish to receive future marketing communications, you may contact us. If you unsubscribe from our marketing lists you will no longer receive marketing communications, but we will continue to contact you regarding management of your account, other administrative matters, and to respond to your requests.
In certain circumstances we may share your Personal Data with third parties without further notice to you, unless required by the law, as set forth below:
We keep Personal Data for as long as reasonably necessary for the purposes described in this Privacy Policy, while we have a business need to do so, or as required by law (e.g. for tax, legal, accounting or other purposes), whichever is longer.
In certain circumstances, you have the following data protection rights:
The Site is not directed to children who are under the age of 18. Zelta does not knowingly collect Personal Data from children under the age of 18. If you have reason to believe that a child under the age of 18 has provided Personal Data to Zelta through the Site please contact us and we will endeavor to delete that information from our databases.
California Civil Code Section 1798.83 permits the users of the Service who are California residents to request certain information regarding our disclosure of Personal Data to third parties for their direct marketing purposes. To make such a request, please contact us at privacy@zelta.ai
If you are a California resident you may also have the right:
For a list of categories of Personal Data collected and the purposes for the processing of that Personal Data, please refer to Sections 1 and 2 above.
Requests to Know
You have the right to request that we disclose:
Delivery may take place electronically or by mail. We are not required to respond to requests relating to Personal Data more than twice in a 12-month period.
Requests to Delete
With certain exceptions, you have the right to request that we delete any Personal Data we have collected about you. Upon receiving a verified request to delete Personal Data about you, we will do so unless otherwise authorized by law.
Verifiable Requests
We will acknowledge the receipt of requests to know or requests to delete Personal Data free of charge, within ten (10) business days. In order to protect your privacy and the security of Personal Data, we may verify your request by asking you to provide additional Personal Data for us to verify your identity. We will respond to your request within 45 calendar days of receipt, provided that we have been able to successfully verify your identity.
You may submit a request to know or a request to delete Personal Data via privacy@zelta.ai.
Sale of Personal Data
In the last 12 months, we have not sold Personal Data collected in and through the Service. Consequently, we do not have an opt-out functionality on the Site.
The Right to Non-Discrimination
You have a right not to receive discriminatory treatment for the exercise of your California privacy rights.
Authorized Agents
You may designate an authorized agent to make requests on your behalf. You must provide an authorized agent written permission to submit a request on your behalf, and we may require that you verify your identity directly with us. Alternatively, an authorized agent that has been provided power of attorney pursuant to Probate Code sections 4000-4465 may submit a request on your behalf.
Legal Basis For Processing Personal Data
The legal bases for our processing of Personal Data about you are as follows:
Transfers of Personal Data
Zelta is based in the United States of America. If you are located in the European Economic Area ("EEA"), the United Kingdom, or Switzerland, this means that we may transfer Personal Data outside of these jurisdictions. Such transfers are made using adequate safeguards, such as the EU Standard Contractual Clauses for Controller-to-Controller Transfers.
Your Rights
You have the following rights with respect to the Personal Data we hold about you:
In connection with exercising your rights described above, we may request additional Personal Data for purposes of verifying your identity and for no other purpose.
Depending on where you live, you may have a right to lodge a complaint with a supervisory authority or other regulatory agency if you believe that we have violated any of the rights concerning Personal Data about you. We encourage you to first reach out to us at privacy@zelta.ai so we have an opportunity to address your concerns directly before you do so.
To exercise any of the rights described above, please contact privacy@zelta.ai. We seek to promptly respond to your inquiry.
The Site may contain links to other websites not operated or controlled by Zelta, including social media services (“Third Party Sites”). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these sites. Please contact the Third Party Sites directly for information on their privacy practices and policies.
We implement commercially reasonable technical, administrative, and organizational measures to protect Personal Data both online and offline from loss, misuse, and unauthorized access, disclosure, alteration or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Site or e-mail. Please keep this in mind when disclosing any Personal Data to Zelta via the Internet. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Site, or third party websites.
In certain circumstances providing Personal Data is optional. However, if you choose not to provide Personal Data that is needed to use some features of the Site, you may be unable to use those features. You can also contact us to ask us to update or correct your Personal Data.
The Site, the Service, and our business may change from time to time. As a result, we may change this Privacy Policy at any time. When we do, we will post an updated version on this page, unless another type of notice is required by the applicable law. By continuing to access or use the Site or providing us with Personal Data after we have posted an updated Privacy Policy, or notified you by other means if applicable, you consent to the revised Privacy Policy and practices described in it.
If you have any questions about our Privacy Policy or information practices, please feel free to contact us at privacy@zelta.ai.