Understand your customers without joining hundreds of calls
Powered by generative AI, Zelta gives product teams actionable customer insights derived from Gong call transcripts, support chats and survey data.
Use Cases
Listen to your customers more closely than ever before, forget the anxiety of missed opportunities, and surface key insights for roadmap planning
What are the top customer requests that we can solve quickly?
Prioritize your roadmap around your audiences top challenges.
How do concerns of enterprise customers compare to SMBs?
Segment your data to understand different needs and roadmap for different audiences.
Anything else you can’t find or don’t want to filter for in the dashboard?
Just ask our conversational AI-powered chat bot to gain deep insights with links to source data.
All the ways to get data into Zelta
Leverage your existing customer data sources such as call transcripts and tickets, pulling directly from platforms like Gong, Zoom, Fireflies, Google Drive, Intercom and more.
Our commitment to your privacy
Always Encrypted
We store all user information on AWS servers and use SSL to encrypt data during transit and 256-bit AES encryption at rest
Endpoint Detection & Response
(EDR) Zelta has implemented and will maintain appropriate measures to protect your data against destruction, loss, or unauthorized access.
Automated Monitoring & Logging
Zelta employs Agency to continuously monitor all security systems, maintain forensic logs, and manage incident response.
Penetration Tested
Zelta has passed penetration testing from our security auditor, Agency, and will continue to be tested regularly.
Testimonials
Sales and product were always butting heads over what should be built. Zelta allows us to capture what every customer is saying and use it to drive our weekly roadmap meetings.
Before Zelta, we were relying on anecdotal feedback. We found that Zelta was able to provide us with much more accurate and relevant insights into our customer pain points.
Our team used to spend hours and hours reviewing call transcripts, tagging insights to Miro, and writing reports for our weekly meetings.
I was so sick and tired of putting together product plans based on hunches. Now, our decision making is data-driven and confident.
